Privacy Policy
This Privacy Policy explains how Vickan Capital (“Vickan Capital”, “we”, “us”) collects, uses and protects information when you use vickan.co and the products we operate, including Zodial (zodial.ai) (together, the “Services”).
1. Information we collect
- Information you give us: your email address, your mobile phone number if you sign up for SMS, account details, and messages you send to us or to our products.
- Product data: information you enter to use a product, such as birth date, time and place in Zodial. Where a product says it processes data on your device, that data stays on your device unless you choose to save or share it.
- Payment information: handled by our payment processor. We do not store full card numbers.
- Technical data: basic logs such as IP address, browser type and pages requested, used to run and secure the Services.
2. How we use information
- To provide, maintain and improve the Services.
- To send the messages you asked for, including SMS digests and replies.
- To process payments and provide customer support.
- To protect the Services against fraud and abuse, and to meet legal obligations.
3. SMS messaging
Vickan Capital and its products send SMS messages only to users who have opted in. Our SMS program, the Zodial daily sky digest, is sent from our toll-free number (855) 266-6606. You opt in by entering your mobile number on our SMS sign-up page or in Zodial (zodial.ai), checking the consent box, and replying YES to the confirmation text.
- Message types: daily digests, replies to messages you send, and account notices.
- Frequency: message frequency varies. A daily digest is typically one message per day, plus replies to your messages.
- Cost: message and data rates may apply.
- Opt out: reply STOP at any time to stop receiving messages. You will receive one confirmation and no further messages.
- Help: reply HELP for help, or email support@zodial.ai.
Mobile numbers and SMS opt-in data and consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes. We share phone numbers only with the messaging providers that deliver our messages on our behalf, and only for that purpose.
4. How we share information
We do not sell personal information. We share information only with:
- Service providers that host, deliver messages, process payments or provide support for the Services, under contracts that limit their use of the data to serving us.
- Authorities, when required by law or to protect the rights and safety of our users and the Services.
- A successor entity in a merger, acquisition or sale of assets, subject to this Policy.
5. Data retention
We keep personal information only as long as needed to provide the Services and meet legal obligations. When you opt out of SMS, we keep a record of your opt-out so that we do not message you again.
6. Security
We use encryption in transit, access controls and reputable infrastructure providers to protect your information.
7. Your choices and rights
You can request access to, correction of, or deletion of your personal information by emailing support@zodial.ai. Depending on where you live, you may have additional rights under local law, and we will honor them.
8. Children
The Services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes
We may update this Policy. When we do, we will post the new version on this page and update the effective date.
10. Contact
Vickan Capital
500 E 4th St, Suite 635
Austin, Texas 78701
support@zodial.ai
Written notices may be sent to the address above.